Aalad Web Development Agency
Effective Date: 2023-11-18
Aalad Web Development Agency (“Aalad”, “we”, “us”, or “our”) is committed to providing our customers with high-quality services. We understand that there may be times when you are not satisfied with your purchase and need to request a refund. This Refund Policy explains our refund procedures and details ways anyone can manage the way Aalad handles refunds.
General Refund Policy
We offer a 30-day money-back guarantee on all of our services. This means that if you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the purchase date.
Refunds for Project Cancellations
If you cancel a project before it is completed, you may be eligible for a refund based on the amount of work that has been done. We will calculate the refund amount based on the following factors:
- The percentage of the project that has been completed
- The cost of the project
- Any additional expenses that we have incurred
Refunds for Dissatisfaction with Services
If you are not satisfied with the quality of our services, you may request a refund. We will review your request and, if we determine that your dissatisfaction is justified, we will issue a refund.
How to Request a Refund
To request a refund, please contact us at [email protected] Please include your name, order number, and a brief explanation of why you are requesting a refund.
We will process your refund request within 5 business days. Once your refund has been processed, you will receive a confirmation email.
Exceptions to Refund Policy
There are a few exceptions to our refund policy. These exceptions include:
- Refunds for custom-designed or developed services
- Refunds for services that have been used for more than 30 days
- Refunds for services that have been cancelled due to customer fault
If you have any questions about our Refund Policy, please contact us.