Refund Policy

Aalad Web Development Agency

Refund Policy

Effective Date: 2023-11-18


Aalad Web Development Agency (“Aalad”, “we”, “us”, or “our”) is committed to providing our customers with high-quality services. We understand that there may be times when you are not satisfied with your purchase and need to request a refund. This Refund Policy explains our refund procedures and details ways anyone can manage the way Aalad handles refunds.

General Refund Policy

We offer a 30-day money-back guarantee on all of our services. This means that if you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of the purchase date.

Refunds for Project Cancellations

If you cancel a project before it is completed, you may be eligible for a refund based on the amount of work that has been done. We will calculate the refund amount based on the following factors:

  • The percentage of the project that has been completed
  • The cost of the project
  • Any additional expenses that we have incurred

Refunds for Dissatisfaction with Services

If you are not satisfied with the quality of our services, you may request a refund. We will review your request and, if we determine that your dissatisfaction is justified, we will issue a refund.

How to Request a Refund

To request a refund, please contact us at [email protected] Please include your name, order number, and a brief explanation of why you are requesting a refund.

Refund Processing

We will process your refund request within 5 business days. Once your refund has been processed, you will receive a confirmation email.

Exceptions to Refund Policy

There are a few exceptions to our refund policy. These exceptions include:

  • Refunds for custom-designed or developed services
  • Refunds for services that have been used for more than 30 days
  • Refunds for services that have been cancelled due to customer fault


If you have any questions about our Refund Policy, please contact us.